FAQ

📏 Product & Sizing

 

 Q4. How do I choose the right size?

 Every product page includes a size chart. Please check the chart before placing an order. If you're unsure, we recommend sizing up for a comfortable fit.

 

Q5. Are your clothes unisex?

Yes! Most of our products are unisex unless mentioned otherwise. 

 

🎨 Design & Customization

Q6. Can I request a custom design?

 Absolutely! Contact us with your idea and we’ll create a custom design just for you.

 

 Q7. Do you take bulk or group orders?

 Yes, we offer bulk discounts for events, teams, or companies. Contact us for special pricing.

 

🚚 Shipping & Delivery

 

Q8. How long does delivery take?

Production takes 2-4 business days. Shipping usually takes 5-9 days, depending on your location.

 

Q9. Do you offer international shipping?

 Yes, we ship worldwide! Delivery times may vary by country.

 

 Q10. How can I track my order?

 Once your order is shipped, you’ll receive a tracking link via email or WhatsApp.

 

💳 Payments & Returns

 

Q11. What payment methods do you accept?

 We accept all major cards, UPI, wallets, and net banking.

 

 Q12. Do you accept returns or exchanges?

 Since each item is made to order, we only accept returns or exchanges for defective or incorrect items. Please reach out within 7 days of delivery.

 

📞 Support & Contact

 

Q13. How can I contact you?

 You can DM us on Instagram, WhatsApp us directly, or email us at mytriibe@outlook.com.

 

 Q14. What if I received a wrong or damaged item?

 We’re so sorry! Please contact us immediately with photos and order details, and we’ll fix it ASAP.